Cancellation Policy

Cancellation Policy – Live In-Person or Zoom Training Life happens — we get it! If you need to cancel, just email kylie@relationshipinstitute.com.au at least 14 days before the event for a refund (minus a $50 to cover the booking fees) No refunds are available within 14 days, but we’re happy to transfer you to another online event at no cost. Want to transfer instead? Online events: Free to transfer, but no refund if you cancel the second booking. In-person events: Transfers within 21 days incur a $110/day venue fee. Transferring to Someone Else You can transfer your full registration to another person at no cost — just let us know in writing. Shared attendance isn’t allowed. If RIA needs to cancel (rare, but possible), you’ll be offered either a full refund, transfer, or credit for a future event. If attending a live / in person event - please confirm your event with us before booking travel. RIA isn’t liable for travel/accommodation costs and we recommend travel insurance.